Charles has been in the adaptive technology field for almost 30 years. For the last 10 years his main focus has been accessible media on the web, specifically captioning and descriptive video. He is co-director of Inclusive Media and Design Inc (www.inclusivemedia.ca) a company that provides captioning and video description services as well as tools and consulting on issues related to media accessibility. Charles teaches Ryerson University’s School for Disability Studies where he focuses on accessibility, technology, and Inclusive and Universal Design. He has worked with the ATRC at the University of Toronto, CAST in Boston, and has collaborated with the National Center for Accessible Media (NCAM) at WGBH. He has served on the Access2Entertainment advisory board and is currently on the Board of Directors of the Centre for Independent Living in Toronto (CILT). He is also a member of an advisory group for a GAATES project on Information and Communication that is being developed in conjunction with the Accessibility Directorate of Ontario. In addition to working in in the media accessibility field, Charles also relies on captioned media, as he has a severe to profound hearing loss and understands all too well the need for fully accessible media.